03 May

How to select a propane company?

Choosing a propane company should be done over a period of time and after a thorough analysis of the various firms’ offerings. It’d be a shame to be stuck with a propane supplier who you can’t reach (because customer service never answers the phone), who delivers late (because its offices are far away), who sells propane at an inflated price (because the market is unregulated), or who can’t meet your billing or maintenance requirements.

As a result, it’s critical to ask yourself a series of questions about how you’ll use propane, what services your home requires, and what and how you’d like to pay for LP Gas, among other things.

When getting quotes from different propane companies to choose one, it’s also important to understand what you’ll be charged for services other than propane delivery so you can make an informed decision on a contract that represents a significant financial investment and can have a long-term impact on your home’s comfort.

Fixed pricing, automatic delivery, and a budget strategy are all recommendations.

If propane companies offer it in your area, the simplest solution in terms of cost and administration is to pre-purchase propane in the summer at a fixed price per gallon (when it is cheapest), have it delivered automatically (so you don’t run out of gas), and choose a budget payment plan to spread payments out over several months (to offset the high cost of filling a propane tank).

How to select a propane company

First and foremost, put your safety first.

The safety of your family should be your primary priority when choosing a propane company. Accidents using propane are uncommon, and most propane firms have a solid safety record. However, some organisations offer greater employee and customer training than others.

How to select a propane company?
First and foremost, put your safety first.

Crucially, if you have any doubts about a propane-related safety issue (if you smell gas, for example), you should have a propane company with a 24/7/365 emergency line to call for advice and close enough to ensure that if there is a real threat the company will not take too long to come to your home.

Responsive customer care

Because your propane company will likely supply you with gas for anywhere from 18 months to five years, you should choose one with a good reputation for customer service. Availability and response are vital whether needing appliance maintenance, a special delivery or a concern connected to your billing plan. Furthermore, since propane costs fluctuate greatly, it is advisable to check the day propane price periodically, which signifies customer care quality.

Inquiring about the cost of propane

A second criterion when selecting a propane company is questioning about propane prices. To have a golden rule, there are too many variables (mostly usage, location, and temperature). Despite this, homeowners spend considerable sums of money on LP Gas each year (the average propane expenditure per household in the United States is $973).

How to select a propane company?
Inquiring about the cost of propane

Because the market is unregulated, it is in your best advantage to compare different offerings by requesting quotations and comparing them: you might save hundreds of dollars by doing so. The simplest strategy in finding the right propane price is to check US Energy Information Agency market price trends and see to it that the offers reflect these trends (even if the prices will inevitably vary, their evolution should not change too much when compared to national, high-end and low-end averages) (even if the prices will inevitably vary, their evolution should not change too much when compared to national, high-end and low-end averages).

See more: Factor influences on the propane prices. Are propane prices expected to rise?

Propane tanks

The cost of renting a propane tank is usually higher than the cost of renting a propane tank (there is less competition since you are prohibited from filling a leased propane tank with gas from another company). However, it saves you the money on a propane tank ($450-3,500 depending on size and whether it’s aboveground or underground). Propane tank owners pay a lot less per gallon of propane, but they still have to pay for the tank (unless it is part of the property).

The size of your propane tank, on the other hand, has a considerable impact on propane pricing: the more propane provided, the better the company covers associated costs such as transportation and labour. A larger propane tank (or, for highly significant usage, numerous propane tanks) allows you to benefit from a more interesting price per gallon, despite the fact that it is more expensive (especially if purchased). When seeking an estimate for a propane tank purchase or lease, you should consider the size of the tank.

Homeowners can also better organise propane supplies with larger propane tanks. Because propane prices are influenced by supply and demand, it is much more expensive in the winter than in the summer (since people request more propane for heating). As a result, having a larger propane tank allows you to order propane when it is at its lowest price, even if you are not planning to use it right away. A 50c per gallon pricing difference equals $200 when filling a 500-gallon tank (400-gallon delivery because tanks are filled at 80 percent capacity).

Another question to consider when getting bids for a propane tank is whether it should be aboveground or underground. Because underground propane tanks do not come in capacities smaller than 500 gallons, you don’t have much of a choice if your propane usage is low. If your usage necessitates at least a 500-gallon tank, the decision is critical because underground tanks are less visible but more expensive: most companies do not advertise tank prices, but Alpine Gas (Georgia) charges $999 for a new aboveground tank and $1,299 for an underground tank, giving you an idea of the price difference.

The company will instal your propane tank whether you buy it or rent it. What you need to know as you get prices is whether or not they charge for tank installation (and, if they do, what the price is). Frequently, businesses will instal rental tanks for free (though they tend to sell you some of the material, like the gas line). If you buy a propane tank, you may have to pay for the work to instal it.

Propane delivery

How to select a propane company?
Propane delivery


You can order propane from any propane company anytime you need it (when your tank gauge falls below 30 percent and before it reaches 20 percent ). Will-Call or Pay-by-Delivery are terms used by businesses to describe this technique.

If you don’t want to run out of propane, you’ll need to plan ahead (about seven days, depending on the company’s delivery schedule and the distance from your home to the outlet). Not only will you be unable to fuel your propane appliances if you run out of propane, but you will also be required to have a leak test performed (which costs roughly $100 and is required following a gas service disruption). Furthermore, if you require propane right away or after business hours, you will almost certainly be charged a large extra cost (usually up to $200).

Ordering propane when you need it, on the other hand, allows you to take advantage of market prices, and if you schedule propane deliveries strategically by requesting as much propane as possible during the summer, when prices are lowest, you can save a lot of money. With larger tanks, this is easier to accomplish.

Service of automatic delivery

Customers are generally encouraged to request an automatic delivery service from most businesses. This means that the propane company calculates your propane usage (taking into account weather trends, the number of people, the climate, and appliances, among other factors) and has propane delivered when they believe you will need it shortly. Automatic delivery has the advantage of ensuring that you never run out of propane.

However, if you have automatic delivery, there’s a potential you’ll be overcharged for propane because the company determines when you need it. If you choose this option, you should monitor your tank gauge as well as your propane company’s daily market pricing.

In any case, while getting prices from different propane sellers, make sure to enquire if they charge for propane deliveries. If only a little amount of propane is bought, or to offset large labour or transportation costs, a propane company will frequently impose delivery fees.

Payment type

You can pay for propane at the firm’s daily market price with any propane company. Weather conditions, area, climate, consumption, proximity to a major supply source, and other factors influence costs. Paying market prices for propane exposes you to considerable price fluctuations (prices can almost double between summer and winter). Paying market pricing for propane, on the other hand, allows you to schedule propane delivery when the price is lowest (if you have a large enough tank to order a significant amount of propane in summer, for example).

Fixed pricing options are available from several propane companies. Customers can negotiate a set propane price for the entire year with this approach. It is anticipated to be higher than the company’s projection for summer price, but slightly lower than the forecast for winter pricing. The benefit of this choice is that you don’t have to worry about price fluctuations and can get propane only when you need it (or, if on automatic delivery, be sure that the price will stay the same regardless of when your company decides to fill your propane tank).

Another option, which many consider to be a hybrid of the two, is to order and pay for propane ahead of time. Customers can calculate how much propane they’ll need for the year, buy it all at once, and have it delivered in instalments from some propane businesses. This is a viable choice only if the propane company’s price is affordable, which is why it’s critical to evaluate different offers.

Some propane providers also provide metering services. This means that your propane company will connect your tank to your house propane system and instal a metre to track how much propane you consume. The propane company will charge you for this propane rather than the propane that was provided. This is useful for secondary residences because you may like to be invoiced simply for a modest amount of usage on a regular basis rather than filling a tank at a high expense.


Filling a propane tank, regardless of its size, is a significant financial investment (even though on average, propane is actually cheaper than electricity). Every year, the average American spends $973 on propane.

How to select a propane company?
Payment schedule

All propane companies allow you to pay for your propane deliveries all at once, usually shortly after delivery, however some companies allow you to pay your amount within 30 days. If this is possible for you, all the better: knowing that big portions of your energy supply are secure and paid for is reassuring.

However, if you are given the option of spreading out propane payments over several months, as some businesses do, the comparatively high cost of filling a propane tank can be made more bearable. Typically, propane customers can spread their payments out over nine or twelve months.

Leave a Reply